Careers for Staff (Front Office)
in skills training, financial growth, and career advancement are tremendous at Western
Dental. Promotions and pay raises from entry-level receptionists to billers, supervisors,
and managers can come quickly to energetic and enthusiastic employees. You can develop
your skills, learn more, and rise in our dynamic organization, all the way up to
Office Manager and then Regional Manager, where you will assume oversight responsibility
for the operations of several offices at once.
Western Dental business managers ensure that all business aspects of our
general dental offices, or orthodontic centers, function smoothly, efficiently,
and in an orderly manner. Western Dental business managers are responsible
for maintaining a well-run, viable practice that offers high-quality treatment,
outstanding service, and a positive work environment. Business Managers manage and
train front office and back office staff in office operations placing an emphasis
on teamwork, unity, and good organization. Business managers are experts in customer
care and are responsible for treatment consultations, patient follow-up calls, and
providing our patients with an unparalleled customer experience.
Western Dental receptionists receive training to become important contributors to
our unmatched customer experience. Receptionists are responsible for greeting and
signing in patients, as well as scheduling and confirming appointments. Other duties
include friendly customer service, answering telephones, and conducting important
office procedures to ensure the efficiency of the office.
Patient Care Coordinators
Western Dental Treatment Coordinators are responsible for ensuring an unparalleled
patient experience. This includes greeting patients and introducing them to
the office, performing treatment consultations, and making patient follow-up
calls. Our Treatment Coordinators are trained to be experts in providing our
patients with excellent customer service.
Denti-Cal Consultants (California only)
Western Dental Denti-Cal Consultants are responsible for the dental billing
related to the Denti-Cal program of California. Denti-Cal Consultants are trained
in processing, verifying eligibility, billing, pre-authorizations and follow-up.
Denti-Cal Consultants may also perform treatment consultations and patient follow-up
calls, joining the rest of the office in providing an unparalleled customer experience.
If you are interested in joining our auxiliary staff,
send us an email at firstname.lastname@example.org or get your career started with
Western Dental by filling out our on-line application!