Search results for: “general”

  • General dentistry

    General Dentistry
    for Healthy,
    Lasting Smiles

    Get the preventive care you need for lasting oral health.
    Our experienced general dentists provide comprehensive
    general dentistry services—from routine exams and
    cleanings to cavity treatment—to support your smile at
    every stage of life. With convenient locations across
    California and Arizona, quality dental care is always
    within reach.

    What is General Dentistry?

    ​​General dentistry is centered on protecting and maintaining your everyday oral health. Through preventive care, routine exams, and timely treatment, it helps identify concerns early, reduce the risk of more serious dental problems, and support long-term oral and overall wellness.

    Explore our general dentistry services

    Whether you’re visiting for a routine dental exam or need treatment to prevent or repair cavities, our general dentistry services are designed to support your long-term oral health with care, comfort, and convenience.

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    Routine exams, X-rays, & cleanings

    Regular visits help catch issues early, keep your teeth clean, and support long-term oral health.

    View service
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    Cavity prevention & treatment

    We offer sealants, fluoride treatments, and fillings to help prevent or treat tooth decay.

    View service
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    Drill-free early cavity treatment

    A quick and painless treatment to stop early cavities—great for kids, teens, and adults.

    View service

    Insurance, Financing & Special Offers

    Quality general dentistry should be accessible—no matter your budget or insurance status. Western Dental accepts many major dental insurance plans and works with patients covered by Medi-Cal in California and AHCCCS Medicaid in Arizona. Our team will help you understand your benefits and make the most of your coverage.

    For patients who need additional flexibility, we offer convenient financing options through trusted partners like CareCredit and Sunbit, making it easier to manage out-of-pocket costs over time.

    View Insurance & Financing Options

    Western Dental also offers special promotions designed to make dental care more affordable. From new patient exams to seasonal savings, explore current offers to see how you can reduce the cost of your next visit.

    Explore Current Offers

    Start your smile
    journey with us.

    Book a new patient exam today.

    Start your smile journey with us. Start your smile journey with us.

    Why Choose Western Dental
    for General Dentistry

    For over a century, families have turned to us for
    comfortable, reliable emergency dental care that fits their budget and schedule.

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    Affordable care and flexible financing options

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    We accept Medi-Cal, Medicaid, and most insurance plans

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    Specialists, orthodontics, and oral surgery—all in one place

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    Kid-friendly dental care that makes visits easier for parents

    Trusted emergency dental care for all ages

    Trusted emergency dental care for all ages

    At Western Dental, we’re here when you need us most. Our team provides fast, compassionate emergency dental care for patients of all ages, prioritizing your comfort and relief from pain. Whether you’re dealing with a severe toothache, broken tooth, or unexpected dental injury, we’ll assess your situation quickly and create a treatment plan that restores your smile and peace of mind

    Hear what’s making our patients smile

    I have had excellent care at this location. Everyone is so nice, and the Dentist(s) are wonderful and very pleasant, they take there time, and have answer all my questions. They make sure you’re happy with the service before you leave. I have been going to that location for years, and I haven’t been happier. Thank you to all the staff.

    Dentist and assistants handle patients with care. Dentist gave me education on the status of my teeth and made immediate actions to take care of my teeth.

    Amazing service! The staff was friendly, professional, and made me feel comfortable the whole time. The dentist explained everything clearly and made the visit painless. Highly recommend!

    Find a General Dentist Near You

    Find a trusted general dentist at one of our convenient locations across California or Arizona.

    General dentistry FAQs

    Healthy smiles start here.

  • Search

    Search

    Looking for something specific? Search our website for
    services, treatments, locations, and more.

    Healthy smiles start here.

  • Joint privacy policy

    Joint Privacy Notice

    This notice describes how medical information about you may be used
    and disclosed and how you can get access to this information.

    Please review it carefully.

    This Notice applies to the information and records we have about your health, health status, and the health care and services you receive at a Western Dental office or through Western Dental’s dental HMO. We are required by applicable federal and state law to maintain the privacy of your health information. We are also required to give you this Notice about our privacy practices, our legal duties, and your rights concerning your health information. We must follow the privacy practices that are described in this Notice while it is in effect. This Notice took effect September 1, 2013, and will remain in effect until we amend or replace it.

    If you have any questions about this Notice, complaints, or should you need to contact Western’s Privacy Officer to comply with any provision of this Notice, please contact:

    Western’s Privacy Officer
    C/o Western Dental Services, Inc.
    P.O. Box 14227, Orange, CA 92863
    Phone: (800) 417-4444
    Email: PrivacyOfficer@WesternDental.com

    How we may use and disclose health information about you

    For Treatment

    We may use and disclose your health information to provide you with medical treatment or services. We may also disclose your health information to other providers involved in your care.

    For example, your doctor may be performing a tooth extraction and may need to know if you have other health problems that could complicate your treatment. The doctor may use your health history to decide what treatment is best for you. The doctor may also tell another doctor about your condition so that doctor can help determine the most appropriate care for you.

    For Payment

    We may use and disclose health information about you to obtain payment for health care services we or others provide to you. For example, we may need to give your health plan information about a service you received here so your health plan will pay us or reimburse you for the service. We may also tell your health plan about a treatment you are going to receive to obtain prior approval, or to determine whether your plan will cover the treatment.

    For Health Care Operations

    We may use and disclose health information about you in order to run Western Dental’s offices and dental HMO and make sure that you and our other patients receive quality care. For example, we may use your health information to evaluate the performance of our staff in caring for you. We may also use health information about all or many of our patients to help us decide what additional services we should offer, how we can become more efficient, or whether certain new treatments are effective.

    Appointment and Refill Reminders; Prescription Information

    We may contact you by phone, mail, email, or other modes of communication as a reminder that you have an appointment for treatment or medical care at a Western Dental office. We may also provide you with refill reminders or communicate with you about a drug or biologic that is currently prescribed to you so long as any payment we receive for making the communication is reasonably related to our cost of making the communication.

    Treatment Alternatives

    We may contact you by phone, mail, email, or other modes of communication to inform you about or recommend possible treatment options or alternatives that may be of interest to you.

    Health-Related Products and Services

    We may contact you by phone, mail, email, or other modes of communication to inform you about health-related products or services that may be of interest to you.

    Surveys

    We may contact you by phone, mail, email or other modes of communication to ask you to participate in patient satisfaction surveys, or to provide you with other quality assessment and improvement communications.

    Special situations

     

    We may use or disclose health information about you without your permission for the following purposes, subject to all applicable legal requirements and limitations:

    To Avert a Serious Threat to Health or Safety

    We may use and disclose health information about you when necessary to prevent or lessen a serious threat to your health and safety or the health and safety of the public or another person.

    Required By Law

    We will disclose health information about you when required to do so by federal, state or local law. For example, Western Dental may disclose information for the following purposes:

    • For judicial and administrative proceedings pursuant to legal authority;
    • To report information related to victim of abuse, neglect or domestic violence; and,
    • To assist law enforcement officials in their law enforcement duties.

     

    Research

    We may use and disclose health information about you for research projects if we receive special approval from a privacy board or institutional review board. Under certain circumstances, your health information may also be disclosed without your permission to researchers preparing to conduct a research project, for research on decedents or as part of a data set that omits your name and other information that can directly identify you.

    Organ and Tissue Donation

    If you are an organ donor, we may release health information to organizations that handle organ procurement or organ, eye or tissue transplantation or to an organ donation bank, as necessary to facilitate such donation and transplantation.

    Military, Veterans, National Security and Intelligence

    We may use and disclose your health information to units of the government with special functions, such as the U.S. military or the U.S. Department of State under certain circumstances specified by law.

    Workers’ Compensation

    We may release health information about you to comply with the law and regulations related to workers’ compensation or similar programs. These programs provide benefits for work-related injuries or illness.

    Public Health Risks

    We may disclose health information about you for public health reasons to prevent or control disease, injury or disability; or report births, deaths, suspected abuse or neglect, non-accidental physical injuries, reactions to medications or problems with products.

    Health Oversight Activities

    We may disclose health information to a health oversight agency. These disclosures may be necessary for certain state and federal agencies to monitor the health care system, government programs, and compliance with applicable laws.

    Lawsuits and Disputes

    If you are involved in a lawsuit or a dispute, we may disclose health information about you in response to a court or administrative order. Subject to all applicable legal requirements, we may also disclose health information about you in response to a subpoena or other lawful process.

    Law Enforcement

    We may release health information if asked to do so by a law enforcement official in response to a court order, subpoena, warrant, summons or similar process, subject to all applicable legal requirements.

    Coroners, Medical Examiners and Funeral Directors

    We may release health information to a coroner or medical examiner to enable them to carry out their lawful duties. This may be necessary, for example, to identify a deceased person or determine the cause of death.

    Information Not Personally Identifiable

    We may use or disclose health information about you in a way that does not personally identify you or reveal who you are.

    Family and Friends

    We may disclose health information about you to your family members or friends if we obtain your verbal agreement to do so or if we give you an opportunity to object to such a disclosure and you do not raise an objection. We may also disclose health information to your family or friends if we can infer from the circumstances, based on our professional judgment that you would not object. For example, we may assume you agree to our disclosure of your personal health information to your spouse when you bring your spouse with you into the exam room during treatment or while treatment is discussed. In situations where you are not capable of giving consent (because you are not present or due to your incapacity or medical emergency), we may, using our professional judgment, determine that a disclosure to your family member or friend is in your best interest.

    In that situation, we will disclose only health information relevant to the person’s involvement in your care. For example, we may inform the person who accompanied you to the emergency room that you suffered a heart attack and provide updates on your progress and prognosis. We may also use our professional judgment and experience to make reasonable inferences that it is in your best interest to allow another person to act on your behalf to pick up, for example, filled prescriptions, medical supplies, or X-rays.

    SUD Treatment Information

    If we receive or maintain any information about you from a substance use disorder treatment program that is covered by 42 CFR Part 2 (a “Part 2 Program”) through a general consent you provide to the Part 2 Program to use and disclose the Part 2 Program record for purposes of treatment, payment or health care operations, we may use and disclose your Part 2 Program record for treatment, payment and health care operations purposes as described in this notice. If we receive or maintain your Part 2 Program record through specific consent you provide to us or another third party, we will use and disclose your Part 2 Program record only as expressly permitted by you in your consent as provided to us.

    In no event will we use or disclose your Part 2 Program record, or testimony that describes the information contained in your Part 2 Program record, in any civil, criminal, administrative, or legislative proceedings by any Federal, State, or local authority, against you, unless authorized by your consent or the order of a court after it provides you notice of the court order.

    Other uses and disclosures of health information

    Marketing

    Except for marketing information given in a face-to-face encounter or promotional gifts of nominal value, we must obtain your written authorization prior to using your health information for marketing purposes. For example, we will not accept any payments from other organizations or individuals in exchange for making communications to you about treatment, therapies, health care providers, settings of care, case management, care coordination, products or services unless you have given us your authorization to do so or the communication is permitted by law.

    Sale of Health Information

    We will not sell your health information to a third party without your written authorization.

    Sensitive Health Information

    There are special privacy protections under federal and state laws for certain sensitive health information, such as alcohol and drug abuse treatment information, HIV status, and mental health information (such as psychotherapy notes). We will not disclose your sensitive health information without your written authorization unless permitted or required by law. In addition, the Western Dental dental HMO will not use your genetic information for underwriting purposes.

    Your Written Authorization

    We will not use or disclose your health information for any purpose other than those identified in the previous sections without your specific, written authorization. If you give us authorization to use or disclose health information about you, you may revoke that authorization, in writing, at any time. If you revoke your authorization, we will no longer use or disclose information about you for the reasons covered by your written authorization, but we cannot take back any uses or disclosures already made with your permission.

    Your rights regarding health information about you

     

    You have the following rights regarding health information we maintain about you:

    Right to Inspect and Copy

    You have the right to inspect and copy your health information, such as medical and billing records, that we use to make decisions about your care. You must submit a written request to Western’s Privacy Officer to inspect and/or copy your health information. If you request a copy of the information, we may charge a fee for the costs of copying, mailing or other associated supplies

    Right to Amend

    If you believe health information we have about you is incorrect or incomplete, you may ask us to amend the information. You have the right to request an amendment as long as the information is kept by this office. To request an amendment, complete and submit a Dental Record Amendment/Correction Form to Western’s Privacy Officer. We may deny your request for an amendment if it is not in writing or does not include a reason to support the request. In addition, we may deny your request if you ask us to amend information that:

    • We did not create, unless the person or entity that created the information is no longer available to make the amendment.
    • Is not part of the health information that we keep.
    • You would not be permitted to inspect and copy.
    • Is accurate and complete.

    Right to an Accounting of Disclosures

    You have the right to request an “accounting of disclosures.” This is a list of the disclosures we made of medical information about you for purposes other than treatment, payment and health care operations. To obtain this list, you must submit your request in writing to Western’s Privacy Officer. It must state a time period, which may not be longer than six years and may not include dates before April 14, 2003. Your request should indicate in what form you want the list (for example, on paper or electronically). We may charge you for the costs of providing the list. We will notify you of the cost involved and you may choose to withdraw or modify your request at that time before any costs are incurred.

    Right to Request Restrictions

    You have the right to request a restriction or limitation on the health information we use or disclose about you for treatment, payment or health care operations. You also have the right to request a limit on the health information we disclose about you to someone who is involved in your care or the payment for it, like a family member or friend. For example, you could ask that we not use or disclose information about a surgery you had.

    We are Not Required to Agree to Your Request

    While we will consider all requests for additional restrictions carefully, we are not required to agree to a requested restriction unless the requested restriction is to a health plan for payment or health care operations purposes and the information you would like to restrict to the health plan pertains solely to a health care item or service you paid out of pocket. If we do agree, we will comply with your request unless the information is needed to provide you emergency treatment. To request restrictions, you may complete and submit the Request For Restriction On Use/Disclosure Of Medical Information to Western’s Privacy Officer.

    Right to Request Confidential Communications

    You have the right to request that we communicate with you about medical matters in a certain way or at a certain location. For example, you can ask that we only contact you at work or by mail.

    To request confidential communications, you may complete and submit the Request For Restriction On Use/Disclosure Of Medical Information And/Or Confidential Communication to Western’s Privacy Officer. We will not ask you the reason for your request. We will accommodate all reasonable requests. Your request must specify how or where you wish to be contacted.

    Right to be Notified of Breach

    You have the right to be notified by us if we discover a breach of your unsecured protected health information.

    Right to a Paper Copy of This Notice

    You have the right to a paper copy of this Notice. You may ask us to give you a copy of this Notice at any time. Even if you have agreed to receive this Notice electronically, you are still entitled to a paper copy of this Notice.

    Copies of this Notice are available at Western’s offices, or you may obtain a copy at our website at www.westerndental.com.

    Changes to this notice

    We reserve the right to change this notice, and to make the revised or changed notice effective for medical information we already have about you as well as any information we receive in the future. We will post a summary of the current notice in the office with its effective date in the top right hand corner and mail a copy to you.

    Complaints

    If you believe your privacy rights have been violated, you may file a complaint with our office or with the Secretary of the Department of Health and Human Services. To file a complaint with our office, contact Western’s Privacy Officer. You will not be penalized for filing a complaint.

  • Website privacy policy

    Western Dental Privacy Policy

    Last Updated: April 29, 2020

    Overview

    This Privacy Policy helps you understand how Western Dental Services, Inc,  Western Dental of Nevada, LLC, Kelley Dunay, D.M.D, P.C, Premier Choice Dental, Inc. and Western Dental of Arizona, Inc. (“Western Dental”) collects, stores, uses, shares, and secures your personal information when you visit our website and otherwise engage with us online.  In this Policy, the terms “company,” ”us,” “we,” and “our” refer to Western Dental and its affiliates and subsidiaries.

    What We Collect and How We Use It

    As further described below, we collect information from you or your responsible party that identifies, describes, or is reasonably capable of being associated with you (“personal information”).  A responsible party is a personal representative who may provide information to us on your behalf when coordinating or managing your care.  We collect and use certain types of personal information for various reasons depending on how you interact with our website.  The following details the purposes for which we collect personal information and the types of information we collect for each purpose.

    Make an Appointment on our Website

    When you make an appointment online, we collect the following types of personal information from you or your representative:

    • Personal identifiers such as name, date of birth, email address, mailing address, and phone number;
    • Geolocation when you search for an office using your current location;
    • Responsible party’s name and contact information;
    • Health insurance information, including your health insurance plan type; and
    • Medical information, including reason for visit.

    We use this information to book an appointment, provide you with requested services, send you information about requested services, and engage in follow-up communication.

    Purchase Western Dental Insurance or Pay a Bill Online

    When you purchase insurance or pay your bill, we collect the following categories of personal information from you or a responsible party on your behalf:

    • Personal identifiers such as name, date of birth, email address, mailing address, and phone number;
    • Responsible party’s name and contact information; and
    • Financial information, such as credit or debit card number or bank account number.

    We use and share this information to process payments and provide you with requested products and services.

    Provide Feedback Online or Contact Us

    If you provide feedback using our online form or contact us online, we collect the following categories of personal information from you:

    • Personal identifiers such as name, date of birth, email address, mailing address, phone number; and
    • Appointment information, including date of service.

    We use this information to provide customer service, engage in follow-up communication, and improve our website, products, and services.

    How We May Share Your Personal Information

    We may disclose personal information to our employees, affiliated companies, subsidiaries, agents, and third party vendors to perform our obligations and provide services to our customers. We may also disclose personal information to legal or other regulatory bodies as required by law to fulfil legal, reporting, and regulatory requirements. We do not and will not sell your personal information without first providing you notice and an opportunity to opt-out.

    How We Use Cookies

    Cookies. Our website uses cookies, tags, pixels, and similar tracking technologies (“Cookies”) to provide, customize, evaluate, improve, and secure our website and services.

    A Cookie is a small piece of text that is placed on your website browser when you visit a website. These include our own first-party Cookies as well as third-party Cookies of our service providers and marketing partners. Some Cookies are only stored temporarily and destroyed each time you close your web browser. Our website also uses persistent Cookies, which do not delete when you close your browser and may collect and store data for a set period of time after you’ve left our website. You can find out more about Cookies in general and how they work at Cookiepedia.

    How We Use Cookies. We use Cookies for the following purposes:

    • Website Operation. Cookies help us run our website securely and enable basic functions like page navigation.
    • Performance and Analytics. Cookies help us analyze how you interact with our website. This enables us to monitor and improve our website performance, services, and your experience.
    • Advertisements. Cookies allow us to deliver advertisements that are meaningful to you. Our third party advertising partners may use the Cookies to build a profile of your interests, deliver relevant advertising on other sites, and measure the efficiency of the advertisements.

    How to Manage Cookies. If you wish to prevent Cookies from tracking your activity on our website or visits across multiple websites, you can set your browser to block certain Cookies or notify you when a Cookie is set. If you block Cookies, certain features on our website may not work. For more information on how you can customize your browser’s Cookie setting please visit the link to your web browser below:

    You may opt-out of interest-based advertising in general by visiting the Digital Advertising Alliance’s or Network Advertising Initiative’s  websites.  We are not responsible for the completeness, effectiveness, or accuracy of any third party opt-out options or programs.

    Information Regarding Children

    Our website is intended for users who are 13 years or older and we do not knowingly collect information from children under 13 years old. If we become aware that we have collected information from a child under 13 years old, we will delete such information from our records. If you are a parent or legal guardian and believe your child has given us information and you did not provide consent, please call us at (800) 417-4444 or email us at PrivacyOfficer@westerndental.com for assistance.

    California Privacy Rights

    If you are a California resident, you have additional notice rights under California law, including:

    Request to Review or Make a Correction.
    You may request to view and correct the personal information we have collected about you on our website.
    To make a request, you can contact us by telephone at
    (800) 417-4444,
    email us at
    PrivacyOfficer@westerndental.com,
    or submit an online CCPA request
    here.

    Third-party Marketing and Selling. We do not provide your information to third parties for their direct marketing purposes.

    Do Not Track. We may collect information about your usage and activity through cookies. Some web browsers or smartphones have the ability to set “Do Not Track” requests to block user activity from being tracked across web pages or devices. Our website does not recognize “Do Not Track” browser signals.

    How We Secure Your Information

    Western Dental uses appropriate and reasonable security measures as required by relevant law. It is important to remember that the Internet is not 100% secure. We cannot promise that your use of our website will be completely safe. We recommend that you help us keep your data safe by taking reasonable steps, such as not disclosing sensitive personal data in places that can be accessed publicly.

    How We Retain Your Information

    To the extent permitted by applicable law, Western Dental will retain your personal information only for as long as the company believes it is necessary to fulfill the purposes for which it was collected, including for the purpose of meeting any legal, accounting, or other reporting requirements or obligations.

    Disclaimer

    Nothing in this Notice restricts Western Dental’s ability to:

    • Comply with federal, state, or local laws;
    • Comply with a civil, criminal, or regulatory inquiry, investigation, subpoena, or summons by federal, state, or local authorities;
    • Cooperate with law enforcement agencies concerning conduct or activity that the business, service provider, or third party reasonably and in good faith believes may violate federal, state, or local law; or
    • Exercise or defend legal claims.

    Changes to This Policy

    We will not retroactively use or share data in a manner that is materially different from this policy without first providing you notice. This Notice is reviewed and updated annually and we will use reasonable means to inform you of any changes.

    Questions

    If you have questions or concerns regarding this Privacy Policy or the handling of your personal information, please call us at (800) 417-4444 or email us at PrivacyOfficer@westerndental.com.

    Effective Date: April 29, 2020

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