Western Dental business managers ensure that all business aspects of our general dental offices, or orthodontic centers, function smoothly, efficiently, and in an orderly manner. Western Dental business managers are responsible for maintaining a well-run, viable practice that offers high-quality treatment, outstanding service, and a positive work environment. Business Managers manage and train front office and back office staff in office operations placing an emphasis on teamwork, unity, and good organization. Business managers are experts in customer care and are responsible for treatment consultations, patient follow-up calls, and providing our patients with an unparalleled customer experience.
Western Dental receptionists receive training to become important contributors to our unmatched customer experience. Receptionists are responsible for greeting and signing in patients, as well as scheduling and confirming appointments. Other duties include friendly customer service, answering telephones, and conducting important office procedures to ensure the efficiency of the office.
Patient Care Coordinators
Western Dental Treatment Coordinators are responsible for ensuring an unparalleled patient experience. This includes greeting patients and introducing them to the office, performing treatment consultations, and making patient follow-up calls. Our Treatment Coordinators are trained to be experts in providing our patients with excellent customer service.